Student and Professional Service Agreement

Effective Date: June 17, 2026

This Student and Professional Service Agreement ("Agreement") governs all service engagements between Students and Professionals conducted through the Akadlink platform.

Akadlink provides the technology and marketplace that enables users to connect, communicate, collaborate, and complete projects. Unless otherwise stated, Akadlink is not a party to the service agreement between Students and Professionals and does not guarantee the outcome or quality of independently provided services.

1. Service Relationship

When a Student purchases a service offered by a Professional through Akadlink and the Professional accepts the engagement, both parties enter into a direct agreement regarding that service.

Both parties agree to act honestly, professionally, respectfully, and in good faith throughout the duration of the project.

2. Student Responsibilities

The Student agrees to:

Provide clear, complete, and accurate project requirements before work begins.
Supply all necessary files, references, and supporting information in a timely manner.
Respond to reasonable requests for clarification during the project.
Communicate respectfully and professionally.
Review submitted work within a reasonable period.
Report genuine concerns promptly through Akadlink if a dispute arises.
Make all payments exclusively through Akadlink's approved payment methods.
Use completed work responsibly and in accordance with applicable academic integrity policies.

3. Professional Responsibilities

The Professional agrees to:

Deliver services using reasonable skill, care, and professional standards.
Perform only services they are qualified to provide.
Meet agreed deadlines or communicate promptly if delays arise.
Maintain confidentiality of all student information and project materials.
Provide accurate information regarding qualifications, certifications, and experience.
Communicate honestly regarding project progress and any challenges encountered.
Submit original work unless otherwise agreed.

4. Communication and Collaboration

All project-related communication, file sharing, submissions, and revisions should be conducted through Akadlink whenever possible. This helps maintain accurate records, improve security, and assist with dispute resolution if necessary.

5. Payments and Payouts

All payments for services must be made through Akadlink's approved payment providers.

Professionals become eligible for payout after the agreed service has been completed and the platform's service completion and approval process has been satisfied, subject to Akadlink's operational procedures and applicable payment provider requirements.

Attempts to request or make payments outside the Akadlink platform in order to avoid platform fees, policies, or security measures may result in suspension or termination of user accounts.

6. Work Submission and Approval

Professionals are responsible for submitting completed work through the platform.

Students should review submitted work within a reasonable timeframe and either:

Approve the completed work;
Request revisions that are within the original project scope; or
Report a legitimate dispute through Akadlink.

Failure to respond within any applicable platform deadlines may result in the project progressing according to Akadlink's operational procedures.

7. Revisions

Reasonable revisions may be requested where the delivered work does not substantially meet the originally agreed requirements.

Revision requests that introduce new requirements or significantly expand the project scope may require a separate agreement between the parties.

8. Confidentiality

Students and Professionals agree to keep confidential all non-public information exchanged during a project, including:

Research materials
Personal information
Business information
Project documents
Files and communications

Confidential information must not be shared, copied, sold, or disclosed without authorization unless required by law.

9. Intellectual Property

Students retain ownership of all materials they provide.

Unless otherwise agreed in writing, ownership of completed deliverables transfers to the Student once payment obligations have been satisfied.

Professionals may not reuse, resell, publish, or distribute completed client work without the Student's permission.

10. Professional Conduct

All users must:

Treat one another respectfully.
Avoid harassment, discrimination, intimidation, or abusive behaviour.
Refrain from fraudulent or deceptive conduct.
Comply with all applicable laws and Akadlink policies.

11. Dispute Resolution

Where disagreements arise, both parties agree to first seek resolution through Akadlink's dispute resolution process.

Akadlink may review communications, submitted files, project history, and other relevant evidence to assist in resolving disputes fairly.

Nothing in this Agreement prevents either party from pursuing legal remedies available under applicable law where necessary.

12. Prohibited Activities

Users must not:

Commit fraud or misrepresentation.
Manipulate reviews or ratings.
Share false qualifications.
Attempt to bypass Akadlink's payment system.
Use the Platform for unlawful activities.
Facilitate academic dishonesty or examination misconduct.
Interfere with the operation or security of the Platform.

13. Limitation of Akadlink's Role

Akadlink provides the technology platform that enables users to connect and transact. Akadlink is not the employer, agent, or legal representative of Students or Professionals and is not responsible for the independent performance of services by users.

14. Acceptance

By creating an account, offering services, purchasing services, or otherwise using Akadlink, Students and Professionals confirm that they have read, understood, and agreed to this Agreement together with Akadlink's Terms and Conditions, Privacy Statement, and Refund Policy.